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I was talking with a colleague the other day about how hard it’s become to stand out as a personal injury firm online. He mentioned that when he looks at competitors’ websites or ads, most of them feel interchangeable. Same tone, same promises, same structure. Nothing really feels personal or updated for how people actually search for legal help now.
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It reminded me of a small project I worked on last year, where we assumed that copying what “successful” firms were doing would automatically bring results. At first, it seemed fine, but over time it became clear that users weren’t engaging the way we expected. They skimmed, clicked away quickly, and rarely took action. The strategy wasn’t broken — it was just outdated. The market had moved on, but the approach hadn’t.
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That’s why this post really caught my attention. The breakdown from does a great job of highlighting how many PI firms are still using approaches that no longer match how clients actually search and choose today. It neatly puts into words something many people in the industry sense, but don’t always stop to think about.
Last edited by luckyh (12/19/2025 6:43 am)
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Helllo